Refund & Cancellation Policy

Refunds on Retail Products: Any unused or unopened product may be returned for a full refund within 30 days of the purchase date. No refunds on products outside of 30 days that have been used or opened will be accepted. If a product has been used or is opened and is returned within 2 weeks (14 days) the product may be returned and exchanged for a more suitable product as directed by your provider.

For any questions on your product or returns, please email us at hello@monadermatology.com or contact us by phone at 513-984-4800 or 513-984-4801

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